We recommend that you that you read the policy in full so that you can understand the information that we collect using cookies and how this information is used by us.
What is a cookie?
A cookie is a small file, which asks permission to be placed on your computer’s hard drive, this file is only added if you agree to it, it allows us to track user data to make things such as remembering your account details easier.
We use analytical cookies, these help us track how and when users use our site, as well as tracking the number of visitors. This helps us to improve the way that our site works, such as helping our customers find the information that they need to quickly and easily. An example of an analytical cookie we use is Google Analytics; this is a web service that is provided by Google Inc. It sets a cookie in order to compile data on how our services are used and create a report for us. This does not collect your personal information.
Here at co2balance we are committed to protecting your personal information, this policy will set out the basis on which any personal data we collect from you will be processed by us.
Information we receive & how it’s used
- Contact details: When you submit a contact form for us you will be required to give us your contact details so that we can respond and address any queries you may have. We may keep a record of that correspondence
- Interaction data: We receive data about how you interact with our site, for example when you download documents or subscribe to our newsletter.
- Web access data: How you access our website, be it from your computer, phone or tablet, this helps us to optimise our site to best suit our customers’ requirements.
We store all of the data that we collect in accordance with the new GDPR standards as part of this new standard, you have the right to request any and all data we hold on you as an individual as well as the right to full erasure of said data within 30 days of it being requested.